{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/58540c5b1d7a438d913115bcffba6945\" frameborder=\"0\" width=\"1536\" height=\"1152\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1152,"width":1536,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1152,"thumbnail_width":1536,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/58540c5b1d7a438d913115bcffba6945-b883a56af99488c4.gif","duration":120.403,"title":"New Feature-Based Widget for Enhanced Support","description":"In this update, I introduced our new feature-based widget that can be accessed in two ways: through the help icon in the top right corner or via the support section. This widget allows you to interact with our bot, send messages, leave feedback, and quickly search our knowledge base for articles and troubleshooting guides. Additionally, you can view our changelog updates to stay informed about new features and platform changes. I encourage you to explore this interactive tool to enhance your support experience. Thank you for your attention, and have a great day!"}