{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/58b0e7969c2d49898c765fe3bb81c2dc\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/58b0e7969c2d49898c765fe3bb81c2dc-fd52297770e19b3c-full.jpg","duration":2511.16,"title":"November AMA 2025 -  Custom Outbound Emails","description":"In today’s AMA, we introduced our new custom outbound email feature—built to streamline and simplify how you communicate with families. We covered the common challenges funeral homes face, like inconsistent messaging and difficulty tracking communication, and showed how our reusable email templates can solve these issues.\n\nWe also walked through real examples of effective follow-ups and reminders, and demonstrated how the new email workflow functions directly within Parting Pro."}