{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/595ec122bda1487185e7f68b36c9111e\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/595ec122bda1487185e7f68b36c9111e-00001.gif","duration":548.062,"title":"Creating Categories and Articles In Knowledge Base📝","description":"In this video, I guide you through creating categories and articles in our knowledge base platform. I emphasize the importance of categorizing articles correctly to enable publishing. We explore adding categories, subcategories, and articles with variable placeholders for agency names. I demonstrate how to preview articles and link to other resources within the platform. Watch to streamline your knowledge base setup!"}