{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/59767984c17a49129ed6cb7ec87c1015\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/59767984c17a49129ed6cb7ec87c1015-869c28ce2b2e4067.gif","duration":428.732,"title":"How to Track Hard Tickets | Designer Feedback View (For Ryan &amp; Leadership)","description":"I walk you through where the designer feedback and ticket difficulty data goes and how to access it fast. Since HubSpot is our place of truth, everything lives there, no data transfers. In your Team Design section under Tickets, I created views like Hard Ticket Designer Feedback and Designer Feedback Full Export. They auto sort hard and very hard tickets from the last 60 days, and the full export includes ticket ID, owner, difficulty, main causes, estimated time, file types, last activity, created date, and status. Use the export button to pull the full sheet or only hard and very hard tickets, and let me know if you need access."}