{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/597cd75b24834e7a8aa5e8dfa70bfcfb\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/597cd75b24834e7a8aa5e8dfa70bfcfb-00001.gif","duration":106.42,"title":"Account Storage Issue 😕","description":" Hey there! I'm facing a strange problem with my account storage. Even though I have nothing in my account, the account settings show that I have 14.5 gigabytes of storage used. This happened to me before, and support had to reset my account. I can still upload files, but the storage runs out quickly, even if I upload relatively small files. It seems like the system thinks I've used up the 14.5 gigabytes, but I haven't. When I check the \"All Files\" section, it shows that there's one file, but when I open the folder, there's nothing there. Additionally, my trash is empty. Can you help me figure out what's going on? Any suggestions or solutions would be greatly appreciated!"}