{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/59c9ec1c8f7d43beaff96f08b23aee6d\" frameborder=\"0\" width=\"2048\" height=\"1536\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1536,"width":2048,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1536,"thumbnail_width":2048,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/59c9ec1c8f7d43beaff96f08b23aee6d-full-1717666137714.jpg","duration":348.9333333333333,"title":"How to setup the abandoned cart feature","description":"This is a module that allows you to automatically send an email to a participant who has started to fill out the registration form but has not completed the registration process (all the way to the payment validation).\n\nThe email is sent if the following 3 criteria are met:\n- only one participant is in the cart\n- the registration is for an individual competition\n- the email used in the registration form is not already linked to an existing registration\n\n\nTo set it up: \n\nGo to 'Communication' > 'Emails' > Click on 'Add email content' and create an email (recipient: 'Future registrants' / type: 'Abandoned carts'). Insert the 'Retrieve a cart' variable in the content of the email.\n\nGo to 'Setup' > 'Abandoned carts' > Click on 'Add a trigger' > Define the delay after which the email will be sent automatically following abandonment of registration and the email to use > Click on 'Add'."}