{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/59edc24e04024d93a1d451fcba9bd1fd\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/59edc24e04024d93a1d451fcba9bd1fd-2bc414155e868ea2.gif","duration":290.6364,"title":"Understanding the New Knowledge Base Groups","description":"In this video, I explain the new groups feature in our knowledge base, which allows users to categorize FAQs for better organization. If you haven't created any groups, the section will appear blank, but everything will function as usual. I recommend splitting your roadmaps into categories like HE and FE to ensure the right information reaches the right learners. Please take a moment to explore this feature and consider creating groups if it suits your needs."}