{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/59f9c9007b96490d941eb583aae55ca8\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/59f9c9007b96490d941eb583aae55ca8-1d2dc7029f90123f.gif","duration":90.1288,"title":"How to Send Order Acknowledgments 📧","description":"In this video, I walk you through the simple process of sending order acknowledgments and related documents. I demonstrate how to publish a sales order and send an email acknowledgment to the customer, including any necessary attachments. If a customer claims they didn't receive their acknowledgment, I also show how to resend it from any open or closed sales order. Please make sure to follow these steps when handling order acknowledgments."}