{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5a5e431fab114fe68b6677d8ea4ba1b0\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5a5e431fab114fe68b6677d8ea4ba1b0-1709938381396.gif","duration":174.485,"title":"Task Attributes","description":"In this video, I explain what task attributes and why they are important for routing rules. I provide an overview of the default task attributes and the possibility of propagating contact attributes to tasks as task attributes so those too can be available in routing."}