{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5aa890254bb046a19bce8549c0dad818\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5aa890254bb046a19bce8549c0dad818-1688109704073.gif","duration":256.73999999999995,"title":"Analytics: Communication ","description":"Hey there! In this video, I'll walk you through the communication section of the Analytics tab. We'll dive into filters and configurations, including date selection based on outbound messages. You can also filter by communication status, channel type, and manager. I'll show you how to gather important information like the number of successful communications, outbound vs. received messages, and month-on-month trends. We'll explore graphs that highlight the most used channels and sources of communication. Plus, we'll analyze error rates and see which recruiters sent the most messages. Lastly, we'll examine SMS messages, including segmentation and error rates. So, let's get started and make the most of our communication analytics! 🎥"}