{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5ac4e65a982f46068dd8f234856e6fd9\" frameborder=\"0\" width=\"1244\" height=\"933\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":933,"width":1244,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":933,"thumbnail_width":1244,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5ac4e65a982f46068dd8f234856e6fd9-8a9780c9902bcfd7.gif","duration":102.135,"title":"Risk Ratings and Mitigation Strategies","description":"In this video, I explain our risk ratings and how to interpret them. I showcase an order with a medium risk level and compare our risk rating with Shopify's fraud risk rating. I discuss the reasons behind the increased risk, such as a high number of lost or damaged package claims in the delivery area. I suggest actions like signature verification and order confirmation to mitigate potential fraud risks and ensure successful deliveries, emphasizing the importance of preventing customer disputes and chargebacks."}