{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5add1d772eb14fc5a413e8b771ab927c\" frameborder=\"0\" width=\"2066\" height=\"1549\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1549,"width":2066,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1549,"thumbnail_width":2066,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5add1d772eb14fc5a413e8b771ab927c-2a68bfc143bc4226.gif","duration":129.97,"title":"Creating and Managing Issues in ION","description":"In this video, I walk you through the process of creating an issue within ION using the Command-Shift-I shortcut. I explain how to fill out the Create New Issue form, including selecting the relevant Run and Step, describing the issue, and assigning it to the appropriate user and location. It's crucial to capture all relevant information to ensure a quick resolution. Please make sure to follow these steps carefully and fill out any specific attributes required by our organization. Your attention to detail will help streamline our issue resolution process."}