{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5afbe24c36064896b8ba2b5d68427cf3\" frameborder=\"0\" width=\"1906\" height=\"1429\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1429,"width":1906,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1429,"thumbnail_width":1906,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5afbe24c36064896b8ba2b5d68427cf3-9c141aed8ecc6f9a.gif","duration":119.054,"title":"CPL Learning: Generate a recovery code through the admin tool","description":"In this video, I walk you through the steps to reset an employee's password using the admin tool. I demonstrate how to log in, navigate to the admin tool, and generate a recovery code that you need to send to the employee. It's important to remember that the recovery code won't be sent automatically, so you'll need to do that manually. If you encounter any issues, I also provide tips on ensuring the employee has the correct username. Please reach out if you need further assistance!"}