{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5b29336a6bc84149ad982a2ae9a08196\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5b29336a6bc84149ad982a2ae9a08196-00001.gif","duration":170.96856573199997,"title":"Understanding Customer Success Services for CHMS Bundle","description":"In this video, I explain the different customer success services that can be added to your CHMS bundle, including the options available for data conversion and onboarding. I highlight the importance of knowing what type of service you can expect when purchasing a new solution. The video provides clarity on the self-run option and the guided plan, which offers learning at your own pace with the added security of consulting coaches. I also discuss the cost breakdown for the guided plan and the additional data conversion option."}