{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5b7c5fbcc0f84cc98ccc0f84849b9850\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5b7c5fbcc0f84cc98ccc0f84849b9850-00001.gif","duration":428.4723162989999,"title":"Salesforce CRM: Creating and Converting Leads","description":"In this video, I will guide you through the process of creating and converting leads in Salesforce CRM. I will explain the difference between leads and contacts, and why it is important to understand leads. I will demonstrate how to create a lead, including the essential details required. Then, I will discuss the next steps after creating a lead, such as researching the lead, reassigning it if necessary, and qualifying the lead. Finally, I will show you how to convert a lead into an opportunity with an account."}