{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5bab336bde944ef29d466923b394a671\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5bab336bde944ef29d466923b394a671-c84220fee1c39b20.gif","duration":39.533,"title":"Create a Rovo agent for your JSM project in one click (external)","description":"In this video, I walk you through the process of adding a Robo agent to your JSM portal. First, navigate to the portal screen under channels and self-service, where you'll find the Robo agent option. If you've created the agent from a template and don’t have one already in your portal, it will be pre-selected for you. Simply enable it, and then check your portal to see the Robo Agent pop up in a widget. I encourage you to follow these steps to enhance your self-service capabilities!"}