{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5c7f8980ab074503b3fdb256262f0a5d\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5c7f8980ab074503b3fdb256262f0a5d-bf51b09a99d05a84.gif","duration":467.127,"title":"Capturing Guest Emails for Direct Bookings Strategy 📧","description":"In this video, I demonstrate how to create a custom code to request email addresses for direct bookings, ensuring compliance with local property regulations. I emphasize the importance of clarity in communication, stating that all correspondence will remain on the platform, while also providing a plausible reason for needing the email. I outline the steps to set up messaging rules that send requests for email addresses after a booking is made, with follow-ups if the email is not provided. I recommend sending these requests shortly after the reservation is accepted to ensure they are noticed. Please take action by implementing this strategy to capture guest emails effectively."}