{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5ca4ce39bc5c403aaaf2941f51995e2c\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5ca4ce39bc5c403aaaf2941f51995e2c-00001.gif","duration":88.81899999999997,"title":"How to for KB: Giving Staff Access to Billing and Account Balance ","description":"In this video, I address the issue of staff members not being able to see the billing and account balance tab. I guide viewers through the steps to resolve this problem by accessing the Setup, navigating to Staff Roles, and selecting the appropriate staff role. I explain the permissions needed to enable staff members to manage billing and account balances. No action is requested from the viewers."}