{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5d793f4b6f2b4009803f00dcdc414471\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5d793f4b6f2b4009803f00dcdc414471-9b5806c6c2384310.gif","duration":79.44,"title":"Optimizing Dispatch Decisions with EV Reliability Co-Pilot","description":"In this video, I discuss the importance of balancing dispatching quickly with the need for verification to avoid wasting time and ensuring data accuracy. I introduce the EV Reliability Co-Pilot, which enhances our triage process by combining severity and certainty-aware scoring to improve our decision-making. The tool produces a ranked queue and recommended actions for dispatchers, with confidence levels that fluctuate based on evidence consistency. If confidence is low, we should prioritize verification; if it's high, we can proceed with confidence. I encourage everyone to familiarize themselves with this tool and its implications for our workflow."}