{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5e25d6133eff473dba8eb226849eeba0\" frameborder=\"0\" width=\"1740\" height=\"1305\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1305,"width":1740,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1305,"thumbnail_width":1740,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5e25d6133eff473dba8eb226849eeba0-04d3d1da7dd07579.gif","duration":97.7701,"title":"Using the Workflow Tool","description":"In this video, I walk you through how to use the workflow tool effectively. I demonstrate the steps to initiate a policy cancellation manual and show you what to expect when the call comes in. It's important to follow the steps closely to ensure everything runs smoothly. Please make sure to try this out and let me know if you encounter any issues."}