{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5e3af0fc797642d6b5e0033a3a52e76a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5e3af0fc797642d6b5e0033a3a52e76a-c4470d1c3c4c57c3.gif","duration":197.335,"title":"The Root Cause Analysis Page","description":"In this video, I walk you through the Root Cause Analysis (RCA) page in Verofresh, where you can document the causes of violations from completed routes. It's essential to finalize the RCA within 24 hours of route completion to avoid it being marked as late or incomplete. I also explain how to use filters to locate specific RCAs and the process for submitting your assessment. Remember, the RCA helps us understand violations, promote accountability, and support continuous improvement. Please make sure to complete any pending RCAs promptly."}