{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5ea9c54031344d5387f4b2dbec38ec5e\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5ea9c54031344d5387f4b2dbec38ec5e-f047eb5ad2646873.gif","duration":136.906,"title":"Optimizing WhatsApp Campaigns with Prebuilt Templates","description":"In this video, I walk you through our wax templates and how they can save you time by utilizing prebuilt and optimized flows for WhatsApp campaigns, including engagement, conversions, and feedback collection. You can access the templates library on the automation page, where templates are organized by campaign types and use cases, such as NPS feedback and recovery campaigns. Each template comes with a short description to help you choose the best option. Once you add a template to your workspace, you can easily customize it by editing the flow, adding photos, personalizing messages, and including variables. I encourage you to explore these templates to quickly launch customer feedback flows and engagement campaigns."}