{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5f0b74207c8b4410afaf43bc658df9e8\" frameborder=\"0\" width=\"1972\" height=\"1479\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1479,"width":1972,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1479,"thumbnail_width":1972,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5f0b74207c8b4410afaf43bc658df9e8-2400ac35d1385ee3.gif","duration":68.409,"title":"Addressing Billing Code Issues in SalesBuilder and Autotask","description":"In this video, I’m addressing an issue with the billing code field in SalesBuilder, which is required but not in Autotask. This discrepancy is causing problems for a company that doesn't use the billing code, forcing them to constantly switch to Autotask and disrupting their workflow. I wanted to highlight this to ensure we understand the impact on their internal processes. Please take a look and consider how we can address this issue moving forward."}