{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/604be403e4fa4d21a724879bb6bd4966\" frameborder=\"0\" width=\"1910\" height=\"1432\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1432,"width":1910,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1432,"thumbnail_width":1910,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/604be403e4fa4d21a724879bb6bd4966-0453ad45cfa6c539.gif","duration":93.123,"title":"Access People Hospitality- Use the Access Digital Assistant","description":"In this video, I introduce the AXI Digital Assistant, which is designed to enhance your support experience by providing quick answers to your queries. You can access it in the bottom-right corner of your product, and it’s available to all users of our success plan. Simply click the bubble, type your question, and the assistant will search our knowledge base for relevant answers. If the assistant doesn’t resolve your issue, you can request to create a ticket for our support team to follow up. I encourage you to explore this tool for a more seamless experience and to check out our help center for organized articles by topic."}