{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6098b0212db14d989df1b0c1e41e288c\" frameborder=\"0\" width=\"1148\" height=\"861\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":861,"width":1148,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":861,"thumbnail_width":1148,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6098b0212db14d989df1b0c1e41e288c-024a4c5156301091.gif","duration":893.263,"title":"Monitors for Fin and Human QA","description":"This Loom explains how Monitors continuously evaluate both Fin and human agent conversations at scale to improve QA beyond random sampling. \n\nThis is an end-to-end walkthrough of the Monitors feature."}