{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/60d4ccefe1514ff8a0ba6709fdd75879\" frameborder=\"0\" width=\"1492\" height=\"1119\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1119,"width":1492,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1119,"thumbnail_width":1492,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/60d4ccefe1514ff8a0ba6709fdd75879-42ca44e35c7ed1bf.gif","duration":669.942,"title":"Streamlining Caregiver Clock-In Management with CareQB","description":"In this video, I discuss the challenges of managing missed clock-ins in our home care agency and how CareQB can streamline this process. When a caregiver misses a clock-in, CareQB automatically sends a text to check in, while also considering previous communications to avoid unnecessary reminders. I walk through a specific example with a caregiver named Katherine, illustrating how CareQB ensures we stay informed about their arrival status. Additionally, I highlight the system's ability to handle late arrivals and notify relevant parties, enhancing our operational efficiency. Please consider how we can leverage this technology to improve our caregiver communication and client service."}