{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/60da1172ea9441e580981c644901c0a7\" frameborder=\"0\" width=\"1884\" height=\"1413\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1413,"width":1884,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1413,"thumbnail_width":1884,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/60da1172ea9441e580981c644901c0a7-2dca7b980f8a51df.gif","duration":788.2841,"title":"Setting Up Call Flows","description":"In this video, I guide you through setting up call flows and phone trees in Spruce. I explain the different options available, such as routing calls, setting up menus, and managing post-call actions. Follow along as I demonstrate creating new call flows, editing settings, and customizing greetings. Pay attention to the various actions you can take based on different call scenarios."}