{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/61c64de1e7f84bf2a9f0620ab968b3d7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/61c64de1e7f84bf2a9f0620ab968b3d7-1156ce8c6d9b7897.gif","duration":281.003,"title":"Ceiling Leak Service Appointment Confirmation Call","description":"I took a call from Amanda about an active ceiling leak and water on the floor in Orange County on Apple Boulevard, Main Street, Block 14, Lot 5. I recommended she shut off the nearest water supply if safe, use a bucket, and keep the area away from electrical hazards. I booked her for tomorrow morning in the 8 to 10 a.m. window, with a waived emergency dispatch fee. To secure it, I requested a $25 Zelle deposit to ASAP service plumbing at j-e-mail.com and asked her to send the deposit confirmation. I also asked for her phone number."}