{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/62d0ca317ca14f30955078e5997e6f67\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/62d0ca317ca14f30955078e5997e6f67-00001.gif","duration":48,"title":"How to activate your account again or recover the password?","description":"Here you can find all the resources of the video along with its transcription.\n\nDescriptions\nIf you forgot your password: go to https://app.ctitool.com/ > Forgot password\nTo activate account: go to your email > search for \"CTI\" in the inbox > click on \"Activate account\" > set up password\nIf activation link is expired: go to https://app.ctitool.com/ > Forgot password\n\nSupport: support@circular-iq.com\n\nVideo transcript:\n\nHi, there! \n\nDid you forget to activate your account after registering to the CTI Tool? Have you ever tried to login into the tool and realized you didn't have your password anymore? Here’s how to solve both problems using the same solution.\n\nIf you completed the form to create an account, received the email to activate it but the link has expired, you need to go to https://app.ctitool.com/login and click on Forgot Password. You’ll receive an email to help you reset your password and you'll be good to go! In case you forgot your password and want to log in again, you can simply follow the exact same steps.\n\nIf you're still unsure about how to do it, or if you have further questions about the tool, just drop us a message at support@circular-iq.com"}