{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6349dd54cb2449b4973ea3603fb1ca65\" frameborder=\"0\" width=\"1626\" height=\"1219\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1219,"width":1626,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1219,"thumbnail_width":1626,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6349dd54cb2449b4973ea3603fb1ca65-45a24de14e68eaf8.gif","duration":65.5146,"title":"Advanced Support: How to Submit a Ticket (PH)","description":"In this video, I walk you through the process of submitting a support ticket when facing technical issues that require advanced assistance. I explain how to access our training community and video tutorial library before demonstrating the steps to fill out a support ticket with essential details and possibly a screenshot or screen share video for quicker issue resolution."}