{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/63b3ba9f7bef4a9bb5740ff38f768b87\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/63b3ba9f7bef4a9bb5740ff38f768b87-4f5ed6eaa09ccd14.gif","duration":297.533333,"title":"PBB: Common Decline &amp; Error Code Troubleshooting","description":"In this video, I break down the most common pay-by-bank transaction decline codes and how to handle them effectively. I explain that a B104 decline indicates insufficient funds, while a B105 means the customer's bank link has expired. I also discuss velocity declines, which are automated fraud checks, and codes F093 or F103 that signify an outstanding balance from a previous visit. It's crucial to remember that payment is finalized only at the register, and if a payment declines, you'll need to cancel the order and rebuild the cart for a new payment method. For any specific transaction inquiries, I encourage you to direct customers to Dutchy support."}