{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/64f766f3011c49ba8f756d2b4651631c\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/64f766f3011c49ba8f756d2b4651631c-956a8c9dea3208cc.gif","duration":389.122,"title":"How to Submit a Maintenance Request Using the MyBoss Resident App","description":"In this video, I walk you through the process of submitting a maintenance request using the MyBoss resident app. I demonstrate how to locate the maintenance requests on the dashboard, create a new request, and select the type of issue, such as electrical. You'll see how to enter a description, take or upload a photo, and review your submission before sending it to the Building Manager. I encourage you to follow along and try submitting a request yourself to familiarize yourself with the app. Your feedback on this process would be greatly appreciated!"}