{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/654f0a435eb84c789017e7f637b44239\" frameborder=\"0\" width=\"1808\" height=\"1356\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1356,"width":1808,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1356,"thumbnail_width":1808,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/654f0a435eb84c789017e7f637b44239-aff07f3a2b718c22.gif","duration":135.229,"title":"How to reset my portal password","description":"In this video, I demonstrate how to log in to the portal if you didn't receive an email invitation or forgot your password. To succeed, ensure your username matches, and your email address is correct in our database. You must also have the necessary permissions. Follow the steps to reset your password and gain access."}