{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/658a7590c6e44368af87ab504b570371\" frameborder=\"0\" width=\"1224\" height=\"918\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":918,"width":1224,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":918,"thumbnail_width":1224,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/658a7590c6e44368af87ab504b570371-bf38ff670711d40b.gif","duration":135.254,"title":"Handheld:  How to Remove and Reapply a License","description":"In this video, I walk you through the process of removing a license from a handheld point of sale device, whether you're at the login screen or inside the application. I demonstrate how to access the settings icon, select \"remove license,\" and confirm your choice. Once the license is removed, you'll return to the prompt screen, ready to re-license the device using a QR code from the dashboard. I also explain how to correct an incorrect event license during setup. Please follow these steps carefully to ensure a smooth transaction process at your event."}