{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/65bb647e3cd8448c906de0fe1fad44a3\" frameborder=\"0\" width=\"3024\" height=\"2268\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2268,"width":3024,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2268,"thumbnail_width":3024,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/65bb647e3cd8448c906de0fe1fad44a3-e44d8464a851a8a6.gif","duration":89,"title":"Incident Stakeholder Comms Demo","description":"We’re launching native Public Status Pages in Jira Service Management (Enterprise) plus AI-powered comms features in JSM – powered by Rovo to make incident communication faster and less manual.\n\n1. Native Public Status Pages (GA, Enterprise)\n- Create branded status pages directly in JSM (logo, colors, favicon, custom domain).\n- Link components to the Jira Service Registry to reflect live service health.\n- Let customers subscribe via email or webhooks (extendable to Slack / MS Teams), up to 10,000 subscribers per site.\n-Reduce inbound tickets by sharing real-time incident and maintenance updates.\n\n2.AI-Powered Auto-Drafting (Open Beta)\n-Automatically drafts status page titles and messages from incident data.\n-Agents review, tweak, and publish directly from the incident, cutting time-to-communicate with no extra AI cost.\n\n3.Smart Stakeholder Suggestions (Open Beta – Premium & Enterprise)\n- Uses AI and past incidents to suggest the right stakeholders to notify.\n-Helps prevent missed stakeholders during critical incidents and centralizes email comms."}