{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/65e8eaf5182f48fa8dd1183f771ba156\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/65e8eaf5182f48fa8dd1183f771ba156-00001.gif","duration":120.209,"title":"How to Submit a Service Request","description":"In this video, I guide you through the process of submitting a service request on our resident portal. I show you step-by-step how to log in, select your property, provide details about the issue, and attach photos or videos if needed. Make sure to follow along to ensure a smooth service request submission."}