{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/67275262d9e94b0bb03f688329073ef1\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/67275262d9e94b0bb03f688329073ef1-e4d297f61b63bce4.gif","duration":88.2,"title":"Send Updates to Buyers","description":"In this tutorial, I introduced the Updates feature, a social media-style tool designed to streamline communication with buyers by allowing you to post photos, videos, and messages. This feature replaces fragmented emails, creating a reliable feed that enhances trust and transparency while reducing your workload. I demonstrated how to send text updates and share media, emphasizing the importance of keeping buyers informed throughout the construction process. I encourage you to utilize this tool to improve buyer engagement and reduce inbound calls. Stay tuned for our next tutorial on sending group messages to buyers."}