{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/679d2011c6154a8a87f5259fc01aa8fb\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/679d2011c6154a8a87f5259fc01aa8fb-5b7035e07215beff.gif","duration":126.687,"title":"Add IMS Activity for Shopify Purchases","description":"I showed how to add an activity in IMS when someone purchases on Shopify and the activity record is not created. Oliver bought the Scoring Manual 3 e book for 71.64, quantity one, but the Order History was empty. I added the record under Product Access, Order History by clicking the plus, entering the date, product code, product name, amount, and setting the source to Shopify, then saved and closed. I requested codes afterward, and it still did not work at first until we paused and requested again to speed things up."}