{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/687c88d849be42f1b7221e353f8643d8\" frameborder=\"0\" width=\"1542\" height=\"1156\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1156,"width":1542,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1156,"thumbnail_width":1542,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/687c88d849be42f1b7221e353f8643d8-c12342c7b4f645cd.jpg","duration":431.118333,"title":"9.4- Power BI Template Report: Escalations &amp; Actions","description":"In this video, I walk you through the Anvil escalations and actions Power BI report, which aggregates data from our frontline workers to highlight the top challenges facing our organization. We utilize question tags to roll up similar issues across various workflows, allowing us to identify key findings, such as the top escalation being related to proper training. I demonstrate how to drill down into specific instances and track the resolution status of escalations over time, emphasizing the importance of using this data for proactive planning. I encourage you to explore the report and consider how we can address these findings to improve our operations. Please reach out if you have any questions!"}