{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/68af8bb3de0b4cdba1f3bb338dd73447\" frameborder=\"0\" width=\"1244\" height=\"933\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":933,"width":1244,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":933,"thumbnail_width":1244,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/68af8bb3de0b4cdba1f3bb338dd73447-1690557953261.gif","duration":746.4666666666667,"title":"AMS and Basic Plans Update: Enable Self-Service [🎉]","description":"In this video, I will walk you through one of our favorite updates, available on both the AMS and Basic plans. Now, your clients can update their prescriptions for you through the self-service module, previously known as the client access portal. I will guide you through the steps and highlight the ease of this process. Make sure to have something filled out in each field, except for the notes field. I recommend having clients email you once they have completed the update. Additionally, I will cover important settings and templates to ensure a smooth experience. Remember, the email template will be triggered again when you enable self-service, so use it for individual clients as you set up their appointments."}