{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/68b9dd0e4a544ee08cb4d8a4f1282442\" frameborder=\"0\" width=\"1560\" height=\"1170\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1170,"width":1560,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1170,"thumbnail_width":1560,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/68b9dd0e4a544ee08cb4d8a4f1282442-ec62de0fe252cf7b.gif","duration":861.605,"title":"[Gtrak3] - Configuring Energy Surcharges","description":"In this video, We walk you through the process of setting up and managing the Energy Surcharge in our Gtrak3 system. We demonstrate how to apply surcharges based on various criteria such as glass weight and delivery dates, and I show you how to manually override these rates when necessary. Additionally, We explain how to set individual surcharges for specific customers and how to update existing orders with new surcharge rates. Please ensure that your customer-facing documents are configured to display the Energy Surcharge - otherwise this will need to be configured by our team, which we do charge for."}