{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6963094b921d409b8b8d715755fdbc32\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6963094b921d409b8b8d715755fdbc32-00001.gif","duration":152.046,"title":"SmartQ Ticket Management","description":"In this video, I explain how I manage our smart cue tickets and prevent them from getting lost. I discuss the process of referring clients to therapists and keeping track of the tickets. I also explain how I follow up with therapists after 10 days and prompt them to take action. Additionally, I mention the importance of checking if therapists have accepted and booked clients, and how to handle tickets that have been pending for a long time. No specific action is requested from the viewers."}