{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/69673a0a261c4158a55597b1b4a6adf4\" frameborder=\"0\" width=\"1660\" height=\"1245\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1245,"width":1660,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1245,"thumbnail_width":1660,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/69673a0a261c4158a55597b1b4a6adf4-6a5b9f5e20983515.gif","duration":242.365,"title":"How to upload documents into Schwab Service Request ","description":"This Loom explains how to upload Schwab supporting documents that have wet signatures applied using the Service Request tool. After logging in and clicking Get Help then Service Request, you select a topic of account maintenance and a subtopic such as change your master, choose the relevant master, and optionally enter the account number and request name or request ID to merge with an existing request. In the file section, total attachments across up to 10 files must not exceed 30 megabytes, otherwise a separate service request is needed. The Loom also advises checking boxes to receive email updates for the request and any needed actions, and notes that a request ID will appear after you submit."}