{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6979ea15797044528a3be6e31b5e9836\" frameborder=\"0\" width=\"1672\" height=\"1254\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1254,"width":1672,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1254,"thumbnail_width":1672,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6979ea15797044528a3be6e31b5e9836-00001.gif","duration":257.4333333333333,"title":"[HOW TO] Understanding Access Levels in Ratecard","description":"In this video, I explain the different access levels within RateCard and how they affect what you can see and do in the platform. As an admin, you have access to all features, but your colleagues may have different menu items based on their access level. Regular users, like me, have limited access and can only see our own feedback and messages. Managers, on the other hand, have access to more data, including the feedback of users in their teams. I walk you through the differences in menu items and show you how to navigate the dashboard, inbox, outbox, and reports based on your access level. I also highlight the personal settings available to all users. Watch this video to understand the access levels in RateCard and how they impact your experience. No action is required from you, but it will help you navigate the platform more effectively."}