{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/69d9d8b0146c4a7baf0c3f10827a2ea5\" frameborder=\"0\" width=\"1824\" height=\"1368\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1368,"width":1824,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1368,"thumbnail_width":1824,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/69d9d8b0146c4a7baf0c3f10827a2ea5-aac2d0f1e0220c5b.gif","duration":108.413,"title":"Using the Split Function for Clients","description":"This Loom explains how to use Malu’s new split function to reverse previously merged client records. It clarifies that the merge function should now be used only for deduplication, such as combining one person with work and personal email addresses, while husband and wife style merges should instead be handled by creating a group. For prior merges of two individuals into one client record, you can click the three dots and select split, which automatically creates a group containing the merged client members. The group then pulls through into the individual records inside the client view."}