{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6a2ba378af174ced915f6c6afbb2d382\" frameborder=\"0\" width=\"1668\" height=\"1251\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1251,"width":1668,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1251,"thumbnail_width":1668,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6a2ba378af174ced915f6c6afbb2d382-f022c8418bfc8a71.gif","duration":574.218,"title":"Answering Reviews with AI","description":"In this video, I demonstrate how I use personalized AI prompts to respond to different types of reviews, such as four-star ratings and negative feedback. I show how I guide reviewers to reach out to guest relations for further assistance and how I handle specific feedback like complaints about the Mac salad. I also showcase the process of using a win-back form to engage with customers who have left lower ratings, aiming to turn their experience around. No action is requested from you at this time."}