{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6a449a1295a146c68159a49943e21df6\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6a449a1295a146c68159a49943e21df6-9a6cfe324ef00dd9.gif","duration":66.039,"title":"Streamlining Customer Status Updates 🚀","description":"In this video, I walk you through how to use the status updates feature in Boatyard to keep our customers informed about their work orders. You'll see how to navigate to the status update module and create or send updates directly to customers. I also highlight some pre-populated messages that can save you time. Please make sure to start using this feature to enhance our customer communication!"}