{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6a4afa1bb5884d58af585fd3253dfc61\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6a4afa1bb5884d58af585fd3253dfc61-56ea6911d0517898.gif","duration":864.885,"title":"Critter Tips and Tricks Video #2: Customer's Experience Starting Out","description":"In this video, I guide you through the process of adding a pet from your client's perspective on the Critter platform. I demonstrate how to set up a new customer, send a welcome email, and ensure a smooth onboarding process. It's crucial to encourage customers to complete the onboarding to provide top-notch care and establish a strong relationship."}