{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6b1ede4575104f2aa0d2738b1e57d250\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6b1ede4575104f2aa0d2738b1e57d250-595fe077fc30d3a2.gif","duration":148.961,"title":"Issuing New Credentials in SurePass","description":"In this video, I walk you through the process of issuing new credentials within SurePass, such as a SureCard or a SureTag for your officials. We start by navigating to User Management and selecting the official for whom you want to issue a new credential. I demonstrate how to add a new credential and explain that the status will initially be set to pending until activated by the official or an admin. Remember, as an admin, you also have the ability to revoke any credentials. Please watch for the upcoming guide on the credential activation process."}