{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6b22d45f90af49e5b261dffcf17309d8\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6b22d45f90af49e5b261dffcf17309d8-a917963ea65ba437.gif","duration":181.592,"title":"Chat Widget Issue Overview 🛠️","description":"Hi team, it's Dani from Maybe. I'm reaching out because we're still facing an issue with your chat widget that affects our user experience. The current setup is deleting guest users instead of merging them with known users, which is a significant bug for us. I need your help to resolve this as it’s blocking our workflow. Please take a look at the details in the video."}